What we do
We Create Advantage
We Question
We Think
We Create
We Deliver
We Measure
We draw on a blend of specialist expertise across the agency to develop simple solutions to complex challenges.
We start by asking questions. Questions create curiosity, curiosity creates brilliant ideas, brilliant ideas create advantage and creating advantage is exactly what we do.
Our values
It’s not just about what we do, though – it’s about how we do it. All our work is informed by our core values.
Connected
We believe in getting up close and personal with the audiences our clients want to reach. We have planners in every office, so we visit places, meet stakeholders and canvass customers, wherever they are, to find what makes them tick – and the unique perspective that will unlock transformative insights.
Committed
Our clients know that we're committed to delivering for their business - delivering coverage, driving engagement, securing results. Whichever Grayling office you work with, you can rest assured that you will receive high-quality counsel, top-class creativity and a personal approach from a team that is as committed to your success as you are.
Curious
The best communications and campaigns engage with the wider world - which is why we're passionately curious about everything, from brands to business to trends and tech. It's this curiosity that fuels our creativity, drawing on inspiration from the world around us and our global network to create campaigns and ideas that truly create advantage.
Services
Crisis, Issues & Reputation Management
How you respond in a crisis reflects your broad values and beliefs – at top speed. Being prepared and able to communicate authentically, with authority is essential in owning your story and maintaining trust with key audiences. At Grayling, we have the extensive experience needed to support you in preparing for, communicating during and recovering from issues and… Read moreCreative Services
Planning that informs strategy that informs killer content, on any platform… Read morePR and Media Relations
We are much more than a PR agency – but we’re exceptional at that too Read moreInternational Relations
We help you to anticipate and navigate global political trends and communicate on the world stage Read moreGovernment Relations and Public Affairs
We can build and maintain relationships with the stakeholders that matter Read moreStakeholder and Community Engagement
Effective, flexible, customisable solutions for consultation and planning processes, delivered through a blend of digital solutions Read moreConsumer PR and Brand Communications
We help you build brand, engage with customers and develop your audience Read moreDesign and Content production
Top-class design, photography, video, interactive and more – in one place Read moreInfluencer Marketing
We understand what real influence means – and how to make it work for you Read moreGlobal Hub Coordination
We seamlessly manage global comms across timezones, whatever the audience Read moreSectors
FMCG
Retail
Education
Property
Travel and tourism
Transport
Financial services
Healthcare
Public sector
Professional services
Telecoms
B2B
Infrastructure
Personal finance
Our clients
Over the years, we’ve helped thousands of businesses connect and communicate with the people who matter. Here are just a few of them.
Our Awards
It's nice to be recognised for the work that we do. Here's a selection of some of the awards we've received over recent years...
Grayling has proven to be a critical driver of our communication success. They have taken a sensible strategic view of what needs to be done for our business, and have put in place a clever and practical tactical plan which has in turn delivered exceptional results.
Dan Batchelor
Vice President, Global Corporate Communications, Amadeus
Grayling are very proactive, enthusiastic and creative in bringing new ideas and supporting us to bring them to life. They’re great at helping us to tap into new opportunities and are always looking to maximise impact.
Katherine Carter
Archivist, M&S Company Archive
Grayling runs the brand's press office and implements diversified communication activities. The agency fulfills all tasks very well, achieving all the goals set.
Kamil Krzywański
PR Campaign Manager, Spokesman, Sony Europe Limited Sp. z o.o.
Emirates has relied on Grayling for more than 15 years. I particularly appreciate their strategic approach, the creative ideas to highlight our milestones and the excellent media contacts.
Martin Gross,
Area Manager, Emirates
With a fundamental background in all disciplines of communication and professional dealings with stakeholders and affiliates, Grayling is a strong partner and the optimal choice for PR and communication services.
Adis Bilalic
Head of PR Huawei Consumer Business Group, Huawei