Our service

Crisis, Issues & Reputation Management

How you respond in a crisis reflects your broad values and beliefs – at top speed. Being prepared and able to communicate authentically, with authority is essential in owning your story and maintaining trust with key audiences.

​At Grayling, we have the extensive experience needed to support ​you in preparing for, communicating during and recovering from issues and crises with razor-sharp clarity.

We are unrivalled consultants
Our senior strategic consultants, have a wealth experience across multiple disciplines – from politics & policy to journalism, from corporate communications to brand reputation. We’ve advised on some of the highest profile crises of the last 20 years for world-leading organisations.

We are cross-sector and integrated
We understand audience complexities in your sector and adopt multi-stakeholder solutions that are designed to protect our clients’ broader licence to operate.

We have reach
With the largest network across Europe, and a wider global footprint, we’re the boots on the ground you need in market, region or territory.

Through end-to-end crisis programmes, we offer comprehensive support at every stage of a crisis.

To find out more about how our issues and crisis experts can support you before, during or after a reputation risk, please contact crisis@grayling.com

Our other services


Consumer PR and Brand Communications

We help you build brand, engage with customers and develop your audience ... Read more

Corporate Affairs

We can help you tell your company's corporate story to those who matter... Read more

Creative Services

Planning that informs strategy that informs killer content, on any platform... Read more

Crisis, Issues & Reputation Management

How you respond in a crisis reflects your broad values and beliefs – at t... Read more

Design and Content production

Top-class design, photography, video, interactive and more - in one place... Read more

Events

Whatever the event, whatever the occasion, we can make it perfect... Read more

Global Hub Coordination

We seamlessly manage global comms across timezones, whatever the audience... Read more

Government Relations and Public Affairs

We can build and maintain relationships with the stakeholders that matter... Read more

Grayling Engage: Stakeholder and Community Engagement

We develop campaigns that mobilise, engage and drive change... Read more

Healthcare

Public sector or private provider, pharma or health-adjacent, we can help..... Read more

Influencer Marketing

We understand what real influence means - and how to make it work for you... Read more

International Relations

We help you to anticipate and navigate global political trends and communic... Read more

Metis from Grayling

Protect your organisation’s reputation with Metis from Grayling Reputatio... Read more

Novinky

Top-class design, photography, video, interactive and more - in one place... Read more

PR and Media Relations

We are much more than a PR agency - but we're exceptional at that too... Read more

SEO and Linkbuilding

We develop strategies and content that deliver ranking and relevance... Read more

Social and Digital

We go beyond 'likes' and 'engagement'... Read more

Stakeholder and Community Engagement

Effective, flexible, customisable solutions for consultation and planning p... Read more

Sustainability Communications

We can help you define your sustainability story... Read more