Our service

Crisis and Issues Management

News moves fast – especially bad news. Clients need the counsel, processes, connections and support in place to handle any issue that may arise – and the tools and expertise to spot them on the horizon and make adequate preparations. We work with some of the world’s leading companies, delivering integrated communications solutions to prepare for risks, respond to crisis situations and reputation recovery. By combining exemplary analysis and bespoke digital techniques with proven crisis management, media relations, public affairs and social content expertise, our senior team of strategists and planners develops practical solutions to build your brand’s resilience.

Issues management in the modern world is about effective crisis communication – delivering clarity at every point of the crisis management journey to enable effective, timely messaging to the stakeholders that matter in order to safeguard your reputation and move forward.


Our other services

Consumer PR and Brand Communications

We help you build brand, engage with customers and develop your audience ... Read more

Corporate Affairs

We can help you tell your company's corporate story to those who matter... Read more

Creative Services

Planning that informs strategy that informs killer content, on any platform... Read more

Crisis and Issues Management

We can help you prepare for, deal with or recover from a crisis... Read more

Crisis planning and reputation management

Your reputation is your most valuable asset - we can help you protect it... Read more

Design and Content production

Top-class design, photography, video, interactive and more - in one place... Read more


Whatever the event, whatever the occasion, we can make it perfect... Read more

Global Hub Coordination

We seamlessly manage global comms across timezones, whatever the audience... Read more

Government Relations and Public Affairs

We can build and maintain relationships with the stakeholders that matter... Read more

Grayling Engage: Stakeholder and Community Engagement

We develop campaigns that mobilise, engage and drive change... Read more


Public sector or private provider, pharma or health-adjacent, we can help..... Read more

Influencer Marketing

We understand what real influence means - and how to make it work for you... Read more

International Relations

We help you to anticipate and navigate global political trends and communic... Read more


Top-class design, photography, video, interactive and more - in one place... Read more

PR and Media Relations

We are much more than a PR agency - but we're exceptional at that too... Read more

SEO and Linkbuilding

We develop strategies and content that deliver ranking and relevance... Read more

Social and Digital

We go beyond 'likes' and 'engagement'... Read more

Stakeholder and Community Engagement

Effective, flexible, customisable solutions for consultation and planning p... Read more

Sustainability Communications

We can help you define your sustainability story... Read more