The Challenge

Reviving YO!’s iconic conveyor belt to attract Gen Z and increase footfall in stores.

With the pandemic halting operations, YO! needed to relaunch its conveyor belt while capturing the attention of Gen Z and creating a joyful dining experience amidst a national decline in happiness.

The Solution

A laughter-powered campaign that blended technology, humor, and live experiences.

YO! introduced “YO! Maki Me Laugh” during the Edinburgh Fringe Festival, using laughter-detecting technology to power the belt. The campaign featured live comedy from TikTok star Maddy Lucy Dann, alongside user-generated content and influencer partnerships.

The Results:

The campaign significantly boosted YO!’s brand affinity and footfall.
The campaign generated:

  • 63 pieces of coverage,
  • Increased YO!’s restaurant capacity, and drove an 8.6% rise in the “Find a YO!” feature use,
  • 25.5k Instagram Reel plays
  • 13k content plays across Instagram and TikTok
  • 69.3k accounts reached through Instagram Stories

Awards

  • Winner of PRMoment Best Consumer Campaign of the Year
  • Shortlisted for Creative Moment Awards, Best Culture and Entertainment Campaign of the Year

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